New Review of the Advanced by Sleep Advisor
Take a peek under the covers of our Mattress Advanced to learn more about our "gentle but firm" airfiber® core material, and unique design to see if our unique products are for you!
We want to ensure your complete satisfaction. Since it may take some time for your body to adjust to the firmness of our products we require a minimum trial period of 30 nights within the full 100 night return policy. That way we can ensure you've given your body enough time to try and adjust to your New airweave Mattress, New airweave Mattress Advanced, Top Mattress, Top Mattress Luxe, Futon, Portable, or Ritz Paris Collection product. If you are not completely satisfied you are eligible for a partial refund in the form of the original payment as long as you get in touch within 100 days from when your item was delivered AND you have tried the product for a minimum of 30 days. If you choose to return one of the items above you will be subject to a $200 return service fee.
All sales are FINAL for our accessories excluding the airweave Portable and Ritz Collection products.
If you receive an order that is defective, damaged or was shipped incorrectly, you must keep the item in its original packaging with all tags in tact and contact us at support@airweave.us within 48 hours of receiving your order for immediate assistance.
Every airweave product ships free to all customers. We currently do not ship internationally or to Alaska, Hawaii, Canada at checkout but we are happy to provide shipping quotes for smaller items going to Hawaii or Canada. We cannot ship King or Cal King Mattresses.
For New airweave Mattress sizes King - Cal King and New airweave Mattress Advanced sizes Queen - Cal King Mattress orders: Please allow up to 7 business days to receive tracking information and up to 2-3 week for the delivery. These are considered oversized items that require special handling and freight service.
For all other sizes and items: Please allow up to 48 hours to receive tracking information and up to 5-7 business days for delivery. These are considered standard size and are shipped either by USPS, FedEx or UPS.
If you wish to return your airweave, please contact support@airweave.us and provide your purchase information for assistance. Please note our policies differ depending on the item purchased. The airweave Mattress, Mattress Advanced, Futon, Top Mattress, Portable, and Ritz Paris Collection have a 100 day trial and a $200.00 return service fee.
100 Night Trial Items: Please continue your trial for 30 days in order to properly test out our products as your body needs time to adjust.
If you receive an order that is defective, damaged or was shipped incorrectly, you must keep the item in its original packaging with all tags in tact and contact us at support@airweave.us within 48 hours of receiving your order for immediate assistance.
Please contact us to begin your return request for any mattress, topper, portable which is under our 100 night trial policy. We can only refund you if you can donate or recycle the item on your own and provide proof of removal.
Accessories are FINAL SALE
Looking to switch out the airweave you purchased for another model or size? Not a problem! Essentially we treat exchanges like a return and new purchase. Please get in touch with us at support@airweave.us with your order information and we can provide next steps.
MattressFit is a web-based application for body measurement analysis and data interpretation designed to work with the New Airweave Mattress Advanced. Using data interpretation and analysis, MattressFit will recommend one of five key mattress configurations for proper spine alignment for any body type. With just two photos using your smartphone camera, the tool will measure the full shape of your body and instantly analyze and present the mattress configuration.
All you need is a smartphone and someone to take 2 simple photos you, and you'll have your analysis completed within minutes.
Ready to get started? Click to activate MattressFit.
We’ve partnered with Klarna to give you a better shopping experience.
Klarna helps you elevate your shopping game. When you choose Klarna at checkout, you’ll get the option to shop now and pay later for your purchase. It's shopping the way it should be. Effortless, safe and fun.
Apply for easy monthly financing directly in the checkout. A simple, 2-step application will provide an instant decision. Once you’ve been approved, you’ll receive reminders and can manage your payments directly in the Klarna app. Monthly financing products are offered by WebBank, member FDIC.
Split your purchase into 4 payments so you can spread the cost of your purchase over time. Enter the credit or debit card of your choice for automatic payments every two weeks. No interest or added fees when you pay on time.
With Pay in 30 days, you’ll get a free payment delay that allows you to pay for your purchase up to 30 days after it’s been shipped. No upfront payment, no interest, and no fees when you pay on time.
Apply for easy monthly financing directly in the checkout. A simple, 2-step application will provide an instant decision. Once you’ve been approved, you’ll receive reminders and can manage your payments directly in the Klarna app. Monthly financing products are offered by WebBank, member FDIC.
Add item(s) to your cart and head to the checkout.
Select Klarna at the checkout to pay as you like for your purchase.
Manage your orders and payments in the Klarna app.
See all of your purchases in one place, pay any open balances and much more in the Klarna app. You can also log into your Klarna account at https://app.klarna.com/login. If you need any help, our Customer Service is there for you.
Klarna uses the latest safeguards and security to protect your information and prevent unauthorized purchases.
Don’t see your question here? Check out Klarna’s full FAQ page. You can reach Klarna anytime at https://www.klarna.com/us/customer-service/ or by downloading the Klarna app.
If you need to return part or all of your order, Klarna will issue you with a new statement. Simply follow the retailer's return instructions and make sure to take note of the tracking number. Log into your Klarna account, select “report a return”, and we’ll pause your statement. As soon as the retailer has processed your return, we will send an adjusted invoice.
You do not need to pay for goods that are received damaged, broken, or defective. Follow the retailer’s dispute instructions and “report a problem” in your Klarna account to pause your statement until the issue is resolved. As soon as the retailer has registered your return, the refund will be processed within 5-7 business days.
You do not need to pay the statement until you have received your order. Contact the retailer for a delivery update, log into your Klarna account, and “report a problem” to pause your statement until you’ve received your order.
If your statement does not match your order details, please contact the retailer directly to correct your statement. Log into your Klarna account and “report a problem” to pause your statement until the details have been corrected.
We’re on a mission to reshape shopping, by elevating the entire shopping experience from browsing to owning. We do this by giving you the benefits of convenience, perks and inspiration.
Founded in Stockholm, Sweden, Klarna is one of Europe's fastest-growing companies and a leading alternative payment provider. We have 3,500 employees across 17 countries, and are leading the way for alternative payments by serving 90 million consumers and 250,000 retailer’s payment solutions.
https://www.klarna.com/international/about-us/
We've made Fast Company's Most Innovative Companies List of 2022!
Learn MoreSupporting Elite Athletes Through Better Sleep.
Learn MoreMade for every body type
Our best-selling oversized adjustable pillow.
Our oversized cushion is back in stock!
We've made a corporate effort to maintain our pricing, however we'll be updating the price of all mattresses, toppers and accessories. We thank you for your support and understanding.